Privacy Policy

This privacy policy describes how Parkside Interiors ("we", "us", or "our") collects, uses, and protects personal information when you visit parksideinteriors.ca, contact us through our website, or engage us as a renovation contractor. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy law.

Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit our contact form (name, email, phone number, project details, budget range, timeline)
• Email or call us directly
• Engage us for a renovation project (contact details, property address, payment information through our invoicing process)

We also collect limited technical information automatically when you visit our website: IP address, browser type, pages viewed, and referring source. This information is used in aggregate to understand site usage.

How We Use Your Information

We use the information we collect to:

• Respond to your renovation inquiry
• Schedule site visits and provide estimates
• Manage active project work (communication, scheduling, invoicing)
• Comply with legal, regulatory, and tax obligations
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We share information only as necessary to deliver renovation services or as required by law:

• Trade partners and sub-contractors: when their work is part of your project, we share only the information needed for them to perform their role (typically the property address, scope of their work, and the project schedule).
• Permit authorities: when a permit application requires it, we share applicant and property information with the City of Calgary, Town of Okotoks, or other relevant municipal office.
• Service providers: we use third-party services for email (Gmail), form submission (FormSubmit), and website hosting. These services are bound by their own privacy policies and we choose providers with reputable practices.
• Legal requirements: we may disclose information when required by law, regulation, court order, or government request.

Cookies and Analytics

Our website uses minimal cookies for site functionality. We may use privacy-respecting analytics (such as Plausible or self-hosted Umami) to understand site usage in aggregate. We do not use third-party advertising cookies or remarketing pixels.

Data Storage and Security

Personal information is stored on systems with reasonable physical, administrative, and technical safeguards. We retain your information for as long as needed to provide our services, manage warranty obligations, and comply with legal requirements (typically seven years for project records under Canadian tax law).

Your Rights Under PIPEDA

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your information (subject to legal and contractual restrictions)
• Request information about how we use your data
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at the email or phone number listed below.

Children's Privacy

Our services are intended for adult homeowners. We do not knowingly collect personal information from anyone under the age of 18.

Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top reflects the most recent revision. Significant changes will be communicated to active clients via email.

Contact Us

For questions or requests regarding this privacy policy or your personal information:

• Email: info@parksideinteriors.ca
• Phone: (403) 861-9554
• Mail: Parkside Interiors, 88 Crystal Green Dr., Okotoks, AB T1S 2N8, Canada

You may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca for general questions about Canadian privacy law.